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Thread: "failed to initialize the screen" chen clicking "quest"

  1. #1

    "failed to initialize the screen" chen clicking "quest"

    since yesterday i cant do any quests, cause in get this error everytime. i reloaded the page several times, nothing helped. i just wanna do the event tho :/

  2. #2
    I had that problem too, for a bit. Clear your browser's cache. You might have to close the browser window afterwards in order to clear out the cache entirely.

  3. #3
    Had the same problem. As soon as I sent a ticket, I noticed in the news tab an explanation of what to do. So if clearing your cache doesn't work, contact nutaku, and let them know.
    Pero pero ID 860997 Pie my girl for an add (1M non-event SED please)

  4. #4
    Unregistered Guest
    I contacted them and explained in great detail everything that I did to try to resolve the issue. They replied with exactly the steps I already told them I tried. What finally worked for me is switching to an entirely new browser. Not what I'd consider a permanent solution, because we all have our favorite browsers for perfectly valid reasons. I'm not going to miss an event just to stand on principle, though.

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