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View Full Version : What was I compensated for?



Frokir
07-05-2017, 11:14 AM
I just logged in and noticed I had 10 Gems to collect in the gift box, message said "for compensation". I'm certainly not complaining but I am curious what I was compensated for. :D

maotd
07-05-2017, 11:23 AM
It's a ridiculous compensation for an entire week of bugued stamina and gather. The stamina gauge was totally unaccurate, displaying too much or not enough stamina. Gather just added more mess in stamina count.

Torajidi
07-05-2017, 04:03 PM
I think "ridiculous" there was meant as "ridiculously good". 10 FG compensation is huge for what was pretty much just a display error, and even if people were legitimately losing stamina it still feels like they're being compensated way more than what they lost.

Nutaku may be making a lot of weird, kinda awful decisions with other games lately, but they're still hitting it out of the fucking park with FKG management as far as I'm concerned.

ShadwNinjaX
07-05-2017, 04:46 PM
Yeah, not buying it. :rolleyes: 10 FG for a week long issue significantly affecting customers game play? So let's look on the DMM side I've been on. Just today alone I got 15 FGs as a special week of gifts FREE, not because of problems. There have been weeks where each day I was getting an additional FG to go along with the daily login prize. Then there is the compensation where we have gotten a FG for each issue, sometimes 10 FG for the update taking too long for a day. On top of that, there have been compensation of multiple life crystals and even 3* free gacha tickets where, while most of the time you get a 3* like me (yes I'm salty!!! :p ), others have gotten 5* and 6* from. So if a serious issue like this happened on DMM, the compensation would very well likely been more than 10 FGs. I'm sorry but that compensation is just so weak! For that amount of crap player had to deal with, Nutaku should have given out a free 11-pull at least.

Zandel
07-05-2017, 04:52 PM
I think "ridiculous" there was meant as "ridiculously good". 10 FG compensation is huge for what was pretty much just a display error, and even if people were legitimately losing stamina it still feels like they're being compensated way more than what they lost.

Nutaku may be making a lot of weird, kinda awful decisions with other games lately, but they're still hitting it out of the fucking park with FKG management as far as I'm concerned.

I agree this compensation was twice what I expected. Last time we had an issue like this the comp was 5 FGs only and the time before that was a 5* ticket.... now the ticket is close to being the best comp but many would find 10 FGs worth more at this point.

Eab1990
07-05-2017, 05:41 PM
The last time we had the stam bug, we got the 5* ticket, yes... but that was because the compensation was MONTHS overdue.

You guys need to stop comparing Nutaku freebies to DMM. You should come to expect that Nutaku will almost never top DMM in that area. And even when they do, people will bitch about it (hi, Xmas ticket).

10 FGs for a week-long bug is about what I'd expect from them.

Now, if they could fucking compensate me for evolved rainbow Alstroemeria or Bakery Girl Sakura's voices being broken for over a month...

Discoceris
07-05-2017, 09:29 PM
The last time we had the stam bug, we got the 5* ticket, yes... but that was because the compensation was MONTHS overdue.

You guys need to stop comparing Nutaku freebies to DMM. You should come to expect that Nutaku will almost never top DMM in that area. And even when they do, people will bitch about it (hi, Xmas ticket).

10 FGs for a week-long bug is about what I'd expect from them.

Now, if they could fucking compensate me for evolved rainbow Alstroemeria or Bakery Girl Sakura's voices being broken for over a month...

Eab1990 is right. 10 FGs is pretty generous for Nutaku, if you look at their track record, which either suggests that they're improving, or we have been giving them a low bar to clear for customer service this whole time.

Unregistered
07-05-2017, 10:05 PM
Keh, you guys sure have low bar of expectation from Nutaku. 10FG for entire week of pretty serious issue is cheap IMO. But to each their own. You guys happy with it, then it's cool I guess.

Eab1990
07-05-2017, 10:19 PM
It's not a low bar, it's a realistic bar.

One look at Aigis during its dark ages of two-month-long breaks with nothing but endless blueballing would've prepared you for that much.

"Pretty serious" issue is an exaggeration anyway. Some stamina loss was inevitable, sure, but doing all your runs before gathering worked well enough to mitigate that, and 10 FGs is enough to cover the cost of a week's worth of stam regardless (unless you're like... below level 100 or something).

Expecting more than that is to expect DMM levels of generosity. And as nice as that would be, it's pretty unrealistic to expect it at this point.

Unregistered
07-05-2017, 11:07 PM
but they're still hitting it out of the fucking park with FKG management as far as I'm concerned.

FKG has recently received a fairly large update with a new battle mode, weekly rewards, sprite updates for many characters and lot of QoL features. It's already in the second phase of it's new event. Yet has not been listed on the main page event bars even once. Now would be a great time to advertise the game and bring back old players or people looking for something new. Has not happened though, for some reason.

But hey they handed out 10 flower gems for a bug that gave the appearance of losing 20% or more of your stamina bar. Very generous!
Nutaku's always been 'generous' when they are about to shut a game down...

flink
07-06-2017, 01:41 AM
Let's look at the fact:
Durind the 7 days of the bug did you loose 10 full bar worth of stamina?
If yes, you were VERY unlucky and I'm sorry for you :(.
If no, then the compensation is fair.

smr
07-06-2017, 03:10 AM
that explains why I have so many flower gems at the moment.

did we also get compensation for last week's coin booster bug?

LastSensei
07-07-2017, 12:09 AM
Let's look at the fact:
Durind the 7 days of the bug did you loose 10 full bar worth of stamina?
If yes, you were VERY unlucky and I'm sorry for you :(.
If no, then the compensation is fair.

This. I don't see why people were so unhappy with 10 FG when we put things into stamina, it's actually compensated several folds than the actual damage done, if any at all. It's just a display bug, you haven't actually lost any stamina.

DMM is being VERY generous, Nutaku is just being fair and reasonable in comparison. It's sad to see people complaining on how shitty Nutaku is just because they give less than DMM when in actuality, Nutaku is already giving everyone the standard paycheck plus a bonus.

People are just spoiled that's it. Just like how rich folks suddenly live up a life of an average middleman and how they complain pretty much about everything.

game-2534
07-07-2017, 01:50 AM
This. I don't see why people were so unhappy with 10 FG when we put things into stamina, it's actually compensated several folds than the actual damage done, if any at all. It's just a display bug, you haven't actually lost any stamina.

DMM is being VERY generous, Nutaku is just being fair and reasonable in comparison. It's sad to see people complaining on how shitty Nutaku is just because they give less than DMM when in actuality, Nutaku is already giving everyone the standard paycheck plus a bonus.

People are just spoiled that's it. Just like how rich folks suddenly live up a life of an average middleman and how they complain pretty much about everything.

Except that it's not. DBZ dokkan battle is well known as being as generous. extended maintainence? They hand you some DS (equivalent to FG) as compensation. Bug, no matter how minor, got fixed in 1-3 hours once reported, along with DS as apologies. People may complained how bandai is greedy as fu*k as they copy-paste godly card out again and again to empty your wallet. (Just like Nutaku) But at least they handle basic things right. And this is true for both japanese and globle ver. So no, for me Nutaku is not fair nor reasonable.

Too lazy to log in.

Unregistered
07-07-2017, 02:00 AM
This. I don't see why people were so unhappy with 10 FG when we put things into stamina, it's actually compensated several folds than the actual damage done, if any at all. It's just a display bug, you haven't actually lost any stamina.

DMM is being VERY generous, Nutaku is just being fair and reasonable in comparison. It's sad to see people complaining on how shitty Nutaku is just because they give less than DMM when in actuality, Nutaku is already giving everyone the standard paycheck plus a bonus.

People are just spoiled that's it. Just like how rich folks suddenly live up a life of an average middleman and how they complain pretty much about everything.

Why are you thinking in terms of reparations for damages incurred? Bugs of any sort create frowny faces. Free stuff turns frowns upside down. Most of the complaining is when there isn't any free stuff.


*not a complaint about recent updates

Taon
07-07-2017, 05:07 AM
Why are you thinking in terms of reparations for damages incurred? Bugs of any sort create frowny faces. Free stuff turns frowns upside down. Most of the complaining is when there isn't any free stuff.


*not a complaint about recent updates

The reason for thinking in terms of "reparations for damages incurred" is because there has been some complaint that the 10 FGs -wasn't enough- compensation for what was a minor display bug that was easily worked around and didn't cause any real loss of resources. While I agree that free stuff makes people happy, hell I like free stuff too, I disagree that it wasn't enough in this case.

The "ghost exclamation mark" is a bit more annoying to me, but that's just another display error and I'm only out the few seconds where I click on it to make sure that nothing needs to be claimed. I don't really feel that I need a 5* ticket for that either when it gets fixed.

Unregistered
07-07-2017, 11:31 AM
Complaining about 10 free flower gems that more than makes up for whatever you "lost" is weird. "We got compensated for more than we lost but it's not good enough!"

Yes, the bug was annoying but they did give way more in amends than most of Nutaku's other games even bother to (rarely do they give enough to actually cover the loss).