PDA

View Full Version : Constant Unexepected Errors



Grimmiq
08-02-2017, 09:54 PM
I've had this issue occasionally where I get the message "An unexpected error occurred. Check for multiple logins or a discrepancy between the actual time and the clock time on your device."

Usually it's fixed by logging out and back in, on rarer occasions I would have to logout and then login with a different browser. Tried 3 browsers this time and nothing. Reset my password just in case. Nothing.

My clock time is accurate and is the same timezone/format that it's always been since I began playing. It was working fine last night and I'm worried as this was the event that was running when I first started with only 2 maps having 1star and I would rather not miss getting a decent CR Solano.

Any advice on what I can do to fix this? Any specific time zones that I should try even as a temporary fix?

Thanks.

Nero010
08-02-2017, 09:56 PM
Browser? Try a different one. I have the same problem on Firefox. Thats why i use two browsers, one for Aigis.

Grimmiq
08-02-2017, 09:58 PM
I usually use Chrome for Aigis (Was originally Firefox but that started freezing a lot a few months back), I've tried Chrome/Firefox/Edge today.

Nero010
08-02-2017, 10:09 PM
Cache cleared? Maybe using a clean up tool like CCleaner might help. If its not the cache and you use Chrome then id try again later and if nothing contact the support.

Grimmiq
08-02-2017, 10:29 PM
Cache cleared, ran CCleaner. Still getting errors. I guess I'll wait and hope it's just some temporary issue. Thanks for the advice though.

nick1024
08-02-2017, 11:13 PM
Same error here, with two different computers/browsers.

ZeroZet
08-02-2017, 11:35 PM
Same here. Hopefully, it will be fixed by the end of a workday. Did you send an error report?

Draega20
08-03-2017, 12:20 AM
AM having the same error here tried 3 different browsers, clearing cache, and resetting my password. Then decided to come here to make a post asking for help, only to find am not the only one with issue. Hopefully it gets fixed soon.

MalusCorvus
08-03-2017, 01:29 AM
Yeah, I'm adding my voice to the chorus here.

nick1024
08-03-2017, 02:35 AM
It's working again

starburst98
08-03-2017, 02:40 AM
i suggest just waiting for the regular maint and try again after the server goes back up. turning it off and on again fixes a LOT of errors.

Grimmiq
08-03-2017, 02:54 AM
Working here too, glad it was on their end.

starburst98
08-03-2017, 03:32 PM
ah, happeneing again. BUT the fact that all of nutaku seems to have slowed to a crawl makes me think it's because nutaku is under a DDoS attack.

Nero010
08-04-2017, 08:49 AM
Mhhh... i have absolutly no problems. Maybe its some localisation stuff

MalusCorvus
08-04-2017, 02:22 PM
Unrelated, but it is a problem of some sort - just had the game freeze suddenly. Before I start hating on the game for making you lose your Charisma and Stamina if stuff like this happens, is there something I should do whenever this happens?

Arkinum
08-04-2017, 04:02 PM
I get this error sometimes too.

Sometimes it's solvable by logging back in after closing some browser windows.

Other times my system clock goes out of wack by an hour and I have to change time servers to correct the issue. Aigis wont run unless your system time is accurate.

As for the game freezing suddenly, I usually just wait it out. It takes about a minute. I'll admit that it really pisses me off sometimes.