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Robin
08-28-2017, 12:38 PM
this message keeps popping up whenever i try to gather or complete a level

it's been happing for the past few hours now

anything around this?

i've cleared browser cache and tried all the basics too

Asti
08-28-2017, 12:44 PM
Don't worry this happens to almost anyone right now
Nothing is wrong on your Side.

sniddy
08-28-2017, 12:58 PM
well darn - got a near full energy bar and 3 gathers saved after a lazy bank holiday - darn and double darn

paraphin
08-28-2017, 01:53 PM
maybe they where testing something for the update tomorrow and just blew everything away XD

hypo
08-28-2017, 01:58 PM
from the Discord

LordPandamonium - Aujourd'hui à 21:18
It would seem @everyone is having issues with the game currently, most actions will return a Null Error. Please be patient as the issue gets resolved by the Dev Team. The only actions that do not return errors as of this moment is managing friends and maybe a few other mechnics.

Remember, the #issue_reports channel is only for the reporting of issues, and each report REQUIRES a nutaku ID so that staff is more able to assist you. Any discussion of issues should be done in #general all non-issues will be deleted.

Unregistered
08-28-2017, 02:07 PM
is it too much to hope for a few fgs as compensation for this bug?

I looked at all the 6*s from now til the end in the wiki, and the only one whose design I really like is scotch broom.. only 3 events away, want to save as many fgs as possible before then =/

paraphin
08-28-2017, 02:13 PM
well,. it's indeed annoying, i just wanted to farm my last gather this day and now i have a miss.... -.-
this totally destroyed my statistics.

Unregistered
08-28-2017, 02:30 PM
I was farming slice bloom dragons, finished the stage, got the error message and didn't get the rewards, even though I used the stamina. 4 hours of stamina wasted, yay!

Unregistered
08-28-2017, 02:44 PM
"Message null" is clearly not something that an error message should say.

hypo
08-28-2017, 02:48 PM
Well, it's on the same level as the rest:

We get 2 updates a week, most of the time they take hours.
Something like this should be verified on a test server, and when it's OK, the upgrade of the real server should be faster.

But no, they even get to change something on a no-maintenance day, and crash the game.

So yes, this kind of message reflects many things...

Ok, stop ranting, back to retry!

Storm
08-28-2017, 03:38 PM
6251

:(:(:(

Unregistered
08-28-2017, 03:41 PM
what happened to nazuna bride?

mega94all
08-28-2017, 03:44 PM
Yeah.....hope for comp \o/ :D

Maladaptive
08-28-2017, 05:43 PM
Gah, 3 gathers on both main and alt accounts. At least I don't lose stamina for another 9.5 hours though as I ran it down to near 0 before going to bed.

Unregistered
08-28-2017, 05:49 PM
Maintenance will end at the regularly scheduled time. No reason to call for compensation.

game2534
08-28-2017, 05:57 PM
If it's schedule maintenance, yeah no reason for compensation. But this comes from error and some people waste stamina and gathering points from this. Nothing major, but shouldn't they get something in return from inconvenience?

Unregistered
08-28-2017, 06:04 PM
Not only that, but having to wait another entire week to farm slice dragons is definitely grounds for compensation.

Unregistered
08-28-2017, 06:08 PM
The regular end time would be in about 14 hours. Just saying.

Taon
08-28-2017, 06:27 PM
Maintenance will end at the regularly scheduled time. No reason to call for compensation.

If it were the regularly scheduled maintenance, sure. This isn't that as the thread has evidenced, and while I'm not a fan of calling for compensation either, pretending otherwise is disingenuous.

Unregistered
08-28-2017, 06:29 PM
The regular begin time hasn't even begun, no?

Maladaptive
08-28-2017, 06:46 PM
The regular begin time hasn't even begun, no?

Do you English? :confused:

Unregistered
08-28-2017, 07:08 PM
We should do what is always done when there is a problem..

Blame nameless

Storm
08-28-2017, 07:35 PM
It's been three hours already

Unregistered
08-28-2017, 07:53 PM
It's been three hours already

The maintenance has been more than four hours. It's been impossible to play for more than seven hours.

Unregistered
08-28-2017, 08:18 PM
Guys, a lot of people here don't have English as their first language, and they're doing a heck of a lot better than most of us would on DMM's message board. Let's ease up on them, shall we?

Sasara Kusugawa
08-28-2017, 08:54 PM
What the fuck man, if this is gonna keep going on like this, we won't be able to play for like 12 more hours! That is, if they insert the scheduled maintenance at 11.00a.m UTC as well. You guys talking about whether they're gonna compensate us or not, well hell yes they are! If anyone thinks there's no need for compensation because this was an unscheduled maintenance which is taking so many hours, that's pretty stupid.

paraphin
08-28-2017, 09:07 PM
still not fixed?
what a joke...

AgentFakku
08-28-2017, 09:20 PM
well, be playing Aigis and Kamihime then

Unregistered
08-28-2017, 09:28 PM
Looks like someone's at the office now. It switched to Nazuna maintenance.

hypo
08-28-2017, 10:09 PM
Holy shit, I have lost at least 3 Gather points, and if it goes to the normal maintenance time, it wil be at least 8 points lost, and all the stamina between that.

That is seriously fucked up.

Dargor
08-28-2017, 11:42 PM
Just to add more salt, DMM FKG had a problem right after maint and they gave 50 FG as compensation. SuperHippo should learn a couple of things from them, just saying...

paraphin
08-28-2017, 11:55 PM
i would be surpriesed, if they even give a 5 FG comp...

game2534
08-29-2017, 12:42 AM
Even I have to say 50FG is out of my expectation. It was 6hrs+ maintenance though so the problem must be huge. I hope you guys got something for this whack, maybe Nutaku try to implement something new and/or unique from DMM?

Unregistered
08-29-2017, 12:53 AM
if dmm was down too, then nutaku probably draws stuff from dmm's database and dmm screwed it up?

dunno, I ain't a techie

Taon
08-29-2017, 02:20 AM
if dmm was down too, then nutaku probably draws stuff from dmm's database and dmm screwed it up?

dunno, I ain't a techie

This might not be too far off base; recall the rare issue we've had a couple of times with the Stam timer not showing the right amount of Stam because of some weird clock sync bug.

Maladaptive
08-29-2017, 02:55 AM
What did we lose? 6 hours is 3 gathers, and 120 Stamina IF you were near full.

So I only lost 3 gathers.

Given a gather can give you very little, and the best it can give you is a FG, I'd personally be content with 1 FG (as my chances of getting 1 FG from those 3 gathers would have been very low). Two FG would be a bonus (can fill your complete stamina twice, given we lost a max of 3 gathers worth + 120 Stamina)

Unregistered
08-29-2017, 03:07 AM
What did we lose? 6 hours is 3 gathers, and 120 Stamina IF you were near full.

So I only lost 3 gathers.

Given a gather can give you very little, and the best it can give you is a FG, I'd personally be content with 1 FG (as my chances of getting 1 FG from those 3 gathers would have been very low). Two FG would be a bonus (can fill your complete stamina twice, given we lost a max of 3 gathers worth + 120 Stamina)

It was closer to 12 hours and we also lost the daily quests and Monday missions.

Sasara Kusugawa
08-29-2017, 04:19 AM
Monday missions...damn right, those are irreplaceable, for a week at least.

fghk0
08-29-2017, 04:45 AM
I think this is an attitude.


When the game agent does not comply with the provisions of the custom makes the interests of consumers damaged, even if the game itself is good will make the game reputation bankrupt.:(

Sasara Kusugawa
08-29-2017, 05:11 AM
I think this is an attitude.


When the game agent does not comply with the provisions of the custom makes the interests of consumers damaged, even if the game itself is good will make the game reputation bankrupt.:(

Oh, wise words there. True enough, this game is one of the top most-played games on DMM but I can't say the same for the Nutaku version. Makes me wonder why Kamihime is number one on Nutaku coz I don't play it regularly so I can't tell why.

mega94all
08-29-2017, 05:14 AM
I still dont know why this error happen suddenly

and i think lost stam , gather, dailly quest, event, dragons map, and raid boss :confused:

Sasara Kusugawa
08-29-2017, 05:32 AM
No one knows why, and I don't think the staff at Nutaku would want to disclose why this error even occurred. Though I would definitely want to know why. I'm not taking technical issues as an excuse.

Eab1990
08-29-2017, 07:35 AM
Presumably, bloom mats (or something) got implemented too early, which broke shit. Phase 2 was supposedly up early too, but was also broken.

Maladaptive
08-29-2017, 07:55 AM
We got 10 FG, I think that is fantastic compensation :)

Corintis
08-29-2017, 09:29 AM
That's 20 gems for me, since I use two accounts. :cool:

Maladaptive
08-29-2017, 09:53 AM
That's 20 gems for me, since I use two accounts. :cool:

Same over here :)

Unregistered
08-29-2017, 10:45 AM
There's also loss of expired gift box items if you happened to be cutting it close. This kind of shit is exactly why they need to let us sort the gift box.

AgentFakku
08-29-2017, 12:09 PM
oh shit... better redeem my gifts

mega94all
08-29-2017, 03:36 PM
giftbox is a second inventory so its good for me
for me i usually use a date 29 per month to take it all :cool:

Maladaptive
08-30-2017, 07:19 AM
I cleared myself to expiry date 9 September about a week ago taking me to just under 100. I have something like 150 items, with 5 stages to clear in the event. Essentially, I just take Manyus out of a certain colour each day to fulfil the update quests (or Ampies when I have 10) and will keep overfilling the box until about the 7th, when I clear enough of the early stuff to be under 100. Note the expiry date of the earliest items, and repeat for next cycle :)