So much complains after just a complain about the bug and the reward... i wasn't expecting that.

To be honest, I'm not sure all their laxness about this game and his management is due to greed and laziness.
DMM FKG is developer's game. And they love their game. They want to make it pleasant and that's why they give freebies just because people play their game. They do something, people are happy, they are happy, everyone is happy.
I know some of FKG artist play the game and enjoy playing with their own girls. And that's why the service is good. They think like players and some of them ARE players (maybe with some advantages but who's care?).

On Nutaku side, it's just a gameand a way to make money among others. I'm not sure they like or dislike this game especially. They just don't care because it's not THEIR game. They just think like managers, got their money and that's all. I don't think there is any passion in that.

It's only my point of view and maybe I'm wrong. But it's one possible explaination of that difference.