Thread: Removed Facebook Posts

I'm posting a short description on several forums regarding an issue that has affected some of you when interacting with our social media pages.

Firstly, our social media admins don't like removing posts. That said:

1. Nutaku does not have any loli characters in our games.

2. Please don't request loli characters. You may request any specific character you would like, just not "more loli characters".

Some of you may have noticed that our games are containing a much wider variety of characters than they previously did. We're very happy about this and it took a lot of hard work to get to this point. While we appreciate it when people post messages regarding our wider range of content, asking for loli or implying we have loli in our games jeopardizes our ability to bring new characters and invites a crackdown on the content we already have.

It's not an exaggeration to say that places like Facebook and Twitter are being monitored by our payment processors. Posts about this subject on our official pages gives them ammunition to censor us. We know this because it's happened already.

So for the sake of the content we have and the games we hope to acquire, any post implying that Nutaku has underage characters will be removed. The irony of having to censor some comments to get more uncensored content isn't lost on us, but that's a price we're willing to pay for more characters, H-scenes, and games.

As a customer who has paid hard earned money just for the possibility to unlock pieces of digital code (and sometimes not getting anything since that's the way gatcha works), might I suggest you work to find more accommodating payment processors?

For some of us, while we are not interested in underaged characters, simply don't like altered products and want a product without missing content.

Quite frankly, we pay you and you pay your payment processors. You should worried about what we want and your payment processors should be worried about what you want, not the other way around. If your payment processor has the manpower to be monitoring your facebook page, then they are wasting human resources and not doing an effective job. All they are being paid to do is just process the payments. I would argue that that's an even greater indication that they should be ditched for another payment processor.

So the only question I'm actually interested in is this : Are you working to find another payment processor or not? Why not? How long would it take?

Some of the stuff has to do with laws. Images, movies and such with uncensored nude or almost nude underaged characters is illegal in alot of countries. Or something like that, like child pornography?

Originally Posted by Skyehmm

Some of the stuff has to do with laws. Images, movies and such with uncensored nude or almost nude underaged characters is illegal in alot of countries. Or something like that, like child pornography?

Lolis are not always underaged, in most cases just women with a small cup size and/or small body size. And it's not a law issue, it's an issue with the processor who doesn't like lolis because they fear to lose reputation with content like that.

1) Nutaku has never said that they were being restricted by such laws.
They said they were restricted by the payment processors.

Therefore change the payment processors and the problem should be solved.

Please don't make up reasons that Nutaku never even mentioned.
If this is the case, then Nutaku needs to clearly say this instead of blaming the payment processors.
Say "We are based in Country X and will never ever have these characters because these are the laws of our country"

2) It has been mentioned time and again that Aigis has all-ages scenes that replace the h scenes for the underaged characters and that could be used without breaking any laws.
Not everyone is interested in the h scenes. Once again, these are solutions that have been proposed months ago. People expect answers, not just sit around and play dumb.

3)Some of these were reasonable excuses 9 months ago when nutaku was a small site with 2 or 3 games. They never came out to say : We are never going to work on art issues ever. The issue was left hanging and some people expected changes to eventually happen. Now they have 13 games on nutaku.net and 3 games on nutaku.com. I have witnessed whales spending hundreds or thousands on their accounts. In games like Pero, there were cards that could only be acquired if you spent hundreds within a month. (medal system where you literally traded spent money for cards) With profit like that, I would argue that they could choose from any "payment processor" they like. If this issue is going to remain static, they also need to tell their audience that it will never change.

Many people out there are making decisions without having good information on the direction that this is going to go in the future. Some people play exclusively on dmm because they expect the issue to never be resolved. Some people play on both nutaku and dmm. Its actually way easier to keep quiet and just give up just like I stopped playing pero without saying anything weeks ago. By voicing out, I'm giving Nutaku a chance to improve the game in a way that might retain my interest even though it puts me in the unpleasant spotlight. More importantly point number 2. Stop telling me about child porn laws when one of the best solutions suggested months ago was to implement all age scenes for the young characters.

Their FB name?

Originally Posted by Slurpee

As a customer who has paid hard earned money just for the possibility to unlock pieces of digital code (and sometimes not getting anything since that's the way gatcha works), might I suggest you work to find more accommodating payment processors?

For some of us, while we are not interested in underaged characters, simply don't like altered products and want a product without missing content.

Quite frankly, we pay you and you pay your payment processors. You should worried about what we want and your payment processors should be worried about what you want, not the other way around. If your payment processor has the manpower to be monitoring your facebook page, then they are wasting human resources and not doing an effective job. All they are being paid to do is just process the payments. I would argue that that's an even greater indication that they should be ditched for another payment processor.

So the only question I'm actually interested in is this : Are you working to find another payment processor or not? Why not? How long would it take?

From what I've seen on the other forums, it seems that the payment processors have already agreed to almost all of the things people have been clamoring for (Nutaku was apparently successful using the "1000 year old dragon" defense or whatever).

*However*, there is a possibility that they might have second thoughts about agreeing to it if they see messages about "lolis" plastered all over the Facebook and Twitter pages, which are significantly more public than these forums are. Stop using that trigger word where the processors are watching, and Nutaku will be able to make the changes you (and I, and pretty much everyone else) want, individual game devs notwithstanding.

Originally Posted by Skulkraken

From what I've seen on the other forums, it seems that the payment processors have already agreed to almost all of the things people have been clamoring for (Nutaku was apparently successful using the "1000 year old dragon" defense or whatever).

*However*, there is a possibility that they might have second thoughts about agreeing to it if they see messages about "lolis" plastered all over the Facebook and Twitter pages, which are significantly more public than these forums are. Stop using that trigger word where the processors are watching, and Nutaku will be able to make the changes you (and I, and pretty much everyone else) want, individual game devs notwithstanding.

1) Well, first of all, I would like to clarify that I was not the one to post on facebook. Someone else more central to the community did. My first response was in this thread so you can't really ask me to stop doing something that I never did in the first place.

2) From the same forums that you were looking at, I saw names like ebiller or whatever. Did you even hear of these names before? They pretty much don't even have any reputation to destroy. Nobody even knows about them. We aren't talking about actual banks here. Payment processors are different from banks and are pretty small in the scheme of things.

3) Not to mention that how ridiculous it would be for them to have employees at work on NEW YEAR"S EVE looking at Nutaku's facebook. More like Nutaku are over rating their facebook.

4) Nutaku Aigis has been around for almost a year. Full disclosure. I started aigis on nutaku so long ago (many months ago) that I had time to quit all nutaku games and then come back to Aigis 6 or 7 months later. There were art issues then and there are art issues now. Back then, they gave the same vague verbal diarrhea about all everything is going to get better. Fast forward to now and its almost the same. There are always some people believing their half threat / half promises without real results. We will see about this time. But for the more than 9 months that Nutaku Aigis has existed, the same rubbish about getting approval has been repeated for months.

5) You need to get a better understanding. The "payment processors" cannot survive without attending to thousands of businesses. They don't have the individual manpower to come inspect or approve any particular company's stuff or artwork. These are the same guys that bill donations from blogs or wordpress. Do you know how much content they would have to inspect if they actually wanted to? They don't. The only people doing the approving is Nutaku. I highly doubt the payment processors are even a part of this process at all. They most likely act the same way to Nutaku that Nutaku acts to any customer. They don't have the time to communicate with Nutaku unless Nutaku submits a support ticket to them. More likely there is contractual wording that in the contract that Nutaku signed with the payment processor that binds them to self-censor. But Nutaku is 100% the approving authority. As I said before, Nutaku could easily get another payment processor without such terms in the contract. For more insight into this process, try setting up your own small website business.

6) Because of the way Nutaku worded their reply, some people seem to have the misconception that the payment processor is some kind of regulatory authority. No they aren't. Most of them are weaker competition to paypal

While I agree that it's definitely on Nutaku that they should just find a different payment processor already so we don't have to deal with so much censorship bullshit, the Aigis devs have apparently already gone on record saying that they don't want to alter content or go out of their way to take the all-ages route on those characters.

So that's not an option. Not that I blame them for not wanting to do extra unnecessary work. They've done their part in finally getting us a more consistent event schedule. Now it's on Nutaku to figure out how to stop the censorship from gimping us.

Originally Posted by Slurpee

1) Well, first of all, I would like to clarify that I was not the one to post on facebook. Someone else more central to the community did. My first response was in this thread so you can't really ask me to stop doing something that I never did in the first place.

2) From the same forums that you were looking at, I saw names like ebiller or whatever. Did you even hear of these names before? They pretty much don't even have any reputation to destroy. Nobody even knows about them. We aren't talking about actual banks here. Payment processors are different from banks and are pretty small in the scheme of things.

3) Not to mention that how ridiculous it would be for them to have employees at work on NEW YEAR"S EVE looking at Nutaku's facebook. More like Nutaku are over rating their facebook.

4) Nutaku Aigis has been around for almost a year. Full disclosure. I started aigis on nutaku so long ago (many months ago) that I had time to quit all nutaku games and then come back to Aigis 6 or 7 months later. There were art issues then and there are art issues now. Back then, they gave the same vague verbal diarrhea about all everything is going to get better. Fast forward to now and its almost the same. There are always some people believing their half threat / half promises without real results. We will see about this time. But for the more than 9 months that Nutaku Aigis has existed, the same rubbish about getting approval has been repeated for months.

5) You need to get a better understanding. The "payment processors" cannot survive without attending to thousands of businesses. They don't have the individual manpower to come inspect or approve any particular company's stuff or artwork. These are the same guys that bill donations from blogs or wordpress. Do you know how much content they would have to inspect if they actually wanted to? They don't. The only people doing the approving is Nutaku. I highly doubt the payment processors are even a part of this process at all. They most likely act the same way to Nutaku that Nutaku acts to any customer. They don't have the time to communicate with Nutaku unless Nutaku submits a support ticket to them. More likely there is contractual wording that in the contract that Nutaku signed with the payment processor that binds them to self-censor. But Nutaku is 100% the approving authority. As I said before, Nutaku could easily get another payment processor without such terms in the contract. For more insight into this process, try setting up your own small website business.

6) Because of the way Nutaku worded their reply, some people seem to have the misconception that the payment processor is some kind of regulatory authority. No they aren't. Most of them are weaker competition to paypal

On 1): I know full well that you weren't the one posting on their social media. I was referring to the possibility that people might continue to post there about it in the future.

On 3): I get more of a feeling that while those processors may not have actual people watching, they could very easily be using some sort of automated script to monitor what's posted. It's what I'd do if I was tasked with such a menial assignment, anyway.

On 4): Yes, I'm aware of Aigis getting flak about it. So have some of the other games. Given that the other games have begun to stop having those "art issues", I'm willing to wait a bit more to see if Aigis follows suit. I realize you might not be willing to wait that long. Can we agree to disagree if that's the case?