Before I posted my question, I cleared my cache from the app, uninstalled and reinstalled the app and even sent at least 3 support tickets since the end of April Fool's Day. But I haven't seen anything on social media nor received any emails from support on whether or not they fixed the issue or need more details on my situation.
Not ruling this as a problem solver yet. But as of now, my app is working completely fine ever since I played the browser version. I didn't even think about browser version because it had a different issue of its own a few months back and the reverse didn't work.