Hi guys,

I recently got into Kamihime and bought the 1000 gold starter pack and another 500 gold for the first time chain gacha. Buying the 1000 gold was easy and then the bullshit started. When i tried to buy another 500 there was suddenly a error and i contacted support and he said he cant help me. Then i tried it just again and suddenly i got 500 gold without inputing even any of my data which is very strange since i need to use TAN codes to make the transactions, so i contacted the support again and he said everything was fine. The money for the 1000 gold was instantly gone from my balance since ive done it myself but the other gold it seems was charged by nutaku so it took a couple days and i got charged twice (10 euro for 500 gold). Then i contacted support again and told them i got charged twice and it took like 4 tickets until someone said there was a mistake on their end with 1 transaction and i will get the funds back and if not i should contact them again in 72 hours. After 4 days i checked if i recieved the money but instead i was charged again another 5 euro. So i wrote them again wtf they are doing and then i got a message he refunded my 2 transactions and will deactivate my account since the gold purchased was spent. So not only did they refund me for the only thing they managed to do right and banned me on top and still took 10 euro for nothing. Am i just unlucky or are they really such stupid fucktards? Now i will reroll like hell even thou i didnt plan to