Thread: So Aegis is closing down

So, the only game that kept me playing at Nutaku is going to die.

Well, given the notorious mishandling of the game, I can't blame DMM for wanting to cut ties and focus on their own platform.
I wish they enabled account migration, but I don't think it would be something feasible at this point.

Also, this: https://www.nutaku.net/blog/millenni...aigis-closure/

Bonuses for going to other games? No thanks. I'm outta here.

Originally Posted by Tenhou

Well, i went ahead and got myself banned. Nutaku never replied to my support tickets so i went ahead and chargebacked them. This of course led to being banned since they do not like having money they earned, so close to a game closure announcement, being ripped away from them.

That's pretty much what needed to be done.

Oh, and hi, btw. It's been a while.

Been a while indeed, i personally don't post too often here anymore as i am on discord. As a small piece of irony they were super quick to contact me once i actually created the dispute. Never has the support been so fast in the lifetime of it's existence. Sadly they clearly stated that they could not refund me gold/money and that they would be happy to work on a compensation in another game.

Originally Posted by Tenhou

Been a while indeed, i personally don't post too often here anymore as i am on discord. As a small piece of irony they were super quick to contact me once i actually created the dispute. Never has the support been so fast in the lifetime of it's existence. Sadly they clearly stated that they could not refund me gold/money and that they would be happy to work on a compensation in another game.

Wait, so they didn't give you back your money AND banned you anyway. That's just scummy.

I don't think you can get a refund. Not really sure how other non gacha games w/ microtransactions like Overwatch work
Capture.JPG
I never play 'em

Unless it must been a recent purchase, IDK maybe possible?

Originally Posted by Tenhou

Well, i went ahead and got myself banned. Nutaku never replied to my support tickets so i went ahead and chargebacked them. This of course led to being banned since they do not like having money they earned, so close to a game closure announcement, being ripped away from them.

Wait, aren't you an big whale?

I guess I'll go and join you in being banned. lol

It's basically a case of "I paid for this service but the service closed down soon after so i did not get a good value out of my purchase". The payment processors have their own rules for this and they apply to sites using those payment processors whether they state otherwise in their ToS or not. I heard some payment processors refund purchases for this type of event up to 6 months before a service closes down.

Originally Posted by Tenhou

It's basically a case of "I paid for this service but the service closed down soon after so i did not get a good value out of my purchase". The payment processors have their own rules for this and they apply to sites using those payment processors whether they state otherwise in their ToS or not. I heard some payment processors refund purchases for this type of event up to 6 months before a service closes down.

Maybe you could get a lawyer to dispute it if you're so inclined. Especially if you paid a good amount of money.

Just explaining the reasoning behind the ability to get a refund when you already used the credits. They were used on a soon to die game. I already got my aigis refund so just gave more info regarding why you can actually get one :P

oh man, congrats Tenhou!

I didn't know how it really work

Originally Posted by Tenhou

It's basically a case of "I paid for this service but the service closed down soon after so i did not get a good value out of my purchase". The payment processors have their own rules for this and they apply to sites using those payment processors whether they state otherwise in their ToS or not. I heard some payment processors refund purchases for this type of event up to 6 months before a service closes down.

I see, and I did an dispute but i don't think I"ll hear anything back until monday because its the weekend now. I also disputed the money i spent on armor blitz because since I'm going to get banned for it which means that I won't have enough value out of my purchase in other game because I barely got to do anythign with my purchase. My main purchase which got me an Farne/Altia. Farne is level 1 while Altia is CC1. :/ And I have never got to fight in a single battle with them at all....

Basically it was a case of pulling them, and then few days later oh hey guys we're closing aigis down because fuck you guys. >_<