I had bought currency in Nutaku a couple of times. My wallet got stolen so I had to have my credit card re-issued. Same number, same bank, same name. They only change the CRC check number.

When I bought currency after the re-issue, a week later (on Friday) I was flagged for suspicious activity and my Nutaku account suspended. I was passed from Nutaku to Probiller as I tried to find someone to fix the problem after an email finally arrived a day later. Turns out the people you need to contact are Probiller's Customer Support. Even they couldn't fix the problem and referred it back to Nutaku, telling me Nutaku would tell me when the problem was fixed.

The problem was fixed (for a time - more details below) but Nutaku didn't tell me. I found out by randomly trying to log back in. I thought it was fixed as I was able to play Aigis... once.

Since that first time playing I get hit with an error on loading before it gets to the Start screen.

The error says " An unexpected error occurred. Check for multiple logins or a discrepancy between the actual time and the clocks time on your device."

There has been a little back and forth with support staff but its clear the problem isn't with my hardware/software on my end. I can still play other games on Nutaku and I tested using another PC and had the same error. Only Aigis is being effected like this. But its also where any money I put into Nutaku went.

It is now Wednesday. I have lost most of 5 days play and odds are it won't be fixed soon as I received the following message via support tickets :

"This is the "Millennium War Aigis" Customer Support Team.

Regarding your inquiry, we are investigating your data, and it may take some time.
We are sorry for any inconvenience we have caused. Please be patient while the issue is resolved.

We appreciate your continued support for Millennium War Aigis.

"Millennium War Aigis" Customer Support Team"

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Moral of the story : If you spend money in Nutaku and your credit card gets stolen, never spend money in Nutaku via Probiller again

The worst part is I had just gotten my core team all up to 50CC50. Looks like the new account I started will be my main account for a while, possibly for good. But that one is spending no money on the game.