Is that correct?
Flower Knight Girl ID: 305847614(Please notify me if you want to FL request me)
FL list: 31/31
Kamihime Project ID: 979936
Well, I doubt that guy had thousands of free gold as he himself said that he bought it. Seems like their "specialist" doesn't know what he is talking about. Also Phil... Just go and complain to him about anything and he wil offer you some special deal. He always does. He is more like outdoor salesman trying to get you to buy something rather than specialist.
I'd never buy more monopoly money than necessary to make a same-day purchase. Still, this policy bothers me and the way Nutaku handled it (refusing your request and trying to nudge you to buy $100 more) is very shady.
I posted a poll on my Twitter account and linked to this thread. I'm curious what people who aren't Nutaku regulars would think about this.
If you think this is scummy, you may as well think all non-subscription MMOs are scummy, since I'm fairly certain most of them have similar policies.
Like, fine, if you think it's a shit policy, that's your call, but it's also nothing new and calling it shady is just silly.
Not all non-subscription MMO has same policy. There are popular free to play games that their premium currency never expires. Shadowverse crystals and Fire Emblem Heroes Orbs are good example.
General > Crystal purchase:
"Do crystals expire?
No, crystals do not expire."
Source: Head to Shadowverse.com and click FAQ-Contact at the bottom of the page.
Fire Emblem Heroes:
Faq > Orbs
"Do Orbs expire?
No, they will not expire."
Source: Head to Fire-emblem-heroes.com/en/ and at the bottom of the page, click FAQ. Then click "Questions about Fire Emblem Heroes" at the bottom of the FAQ.