Thread: Warning on using Nutaku

Originally Posted by abcd92302

is there any way to check the expiration day of gold?

And what is the date of the last special offer of gold? ($300,+15%gold is it right?)

I asked this question in the LIVE chat and they said the FAQ is INCORRECT!!!!!

i.imgur.com/FE69cEU.png

i.imgur.com/FztjxBb.png

Is that correct?

Originally Posted by nazrin992

Is that correct?

I'm not a 100% sure since their SPECIALISTS offered me a special offer and it's kinda weird. I entered the live chat under the general-inquiries page.

The Following is the link,

supportchat.contentabc.com/?domain=NUTAKU.NET/SUPPORT

Originally Posted by abcd92302

I'm not a 100% sure since their SPECIALISTS offered me a special offer and it's kinda weird. I entered the live chat under the general-inquiries page.

The Following is the link,

supportchat.contentabc.com/?domain=NUTAKU.NET/SUPPORT

Well, I doubt that guy had thousands of free gold as he himself said that he bought it. Seems like their "specialist" doesn't know what he is talking about. Also Phil... Just go and complain to him about anything and he wil offer you some special deal. He always does. He is more like outdoor salesman trying to get you to buy something rather than specialist.

I'd never buy more monopoly money than necessary to make a same-day purchase. Still, this policy bothers me and the way Nutaku handled it (refusing your request and trying to nudge you to buy $100 more) is very shady.

I posted a poll on my Twitter account and linked to this thread. I'm curious what people who aren't Nutaku regulars would think about this.

If you think this is scummy, you may as well think all non-subscription MMOs are scummy, since I'm fairly certain most of them have similar policies.

Like, fine, if you think it's a shit policy, that's your call, but it's also nothing new and calling it shady is just silly.

Originally Posted by Eab1990

If you think this is scummy, you may as well think all non-subscription MMOs are scummy, since I'm fairly certain most of them have similar policies.

Like, fine, if you think it's a shit policy, that's your call, but it's also nothing new and calling it shady is just silly.

Not all non-subscription MMO has same policy. There are popular free to play games that their premium currency never expires. Shadowverse crystals and Fire Emblem Heroes Orbs are good example.

General > Crystal purchase:

"Do crystals expire?
No, crystals do not expire."

Source: Head to Shadowverse.com and click FAQ-Contact at the bottom of the page.

Fire Emblem Heroes:

Faq > Orbs

"Do Orbs expire?
No, they will not expire."

Source: Head to Fire-emblem-heroes.com/en/ and at the bottom of the page, click FAQ. Then click "Questions about Fire Emblem Heroes" at the bottom of the FAQ.

I did say "most".

Though now that I'm trying to look back on them, they either changed their policies or outright died off. I vaguely remember kMMO localizers having this policy, anyway.

Originally Posted by Eab1990

I did say "most".

Though now that I'm trying to look back on them, they either changed their policies or outright died off. I vaguely remember kMMO localizers having this policy, anyway.

It's good to know that it is possible to change the policy or simply not to follow the bad policy. One famous example is Senran Kagura, because the producer sell his games without censorship to the west. This game is exceptionally faithful to the original Japanese release.. While many other heavy fan service games was censored or not localized. As a result, Senran Kagura has a huge fanbase in the west.

Originally Posted by Herald

I want to take the time to warn everyone about nutaku, which has just wiped my gold for not using it. The details of the circumstances are below

To follow up on this, I contacted Nutaku's social media manager about your situation and she was sympathetic. She was not happy about how your ticket was handled and offered a partial refund. You can follow up by contacting her at @nutakugames on Twitter with your Nutaku ID, which will be matched against their records.

I also polled my Twitter followers about this policy to get a sense of how such a policy might be viewed by the VN/eroge audience at large.