That is easy. They are trying to welcome new players... by telling the biggest lies I have ever seen and then insult the playerbase by telling those that complain that they are just being crybabies...
I sold over 300 3*s the last 3 weeks from the event. New players got more than enough 3* units from it and you are full of shit. I have had enough of this shit. First they stop releasing content. Now they are activly insulting players these last few weeks by telling people off on the chats.