It's a new user. They don't necessarily understand the game well enough to ask the right questions. A paying user interested in a Miracle ticket needs to decide on an element. A free user has to play with the cards they're dealt, and therefore the question of element is less relevant: there's no decision point to pause at. In this case, the user started with Sol, so the question of element is even less relevant than usual. We could advise the user to reroll for something else, but that's also besides the point, as Sol is pretty good regardless of whether Light is strong or not.