Is not just waiting to get basic, is that raids are not showing up, after request support.
have had many fail (5-6 out of 30ish) to have any join where 2 others in my household on my friends list and union, unable to find the raid, and "request support" has been used.
not impressed at all.
- - - Updated - - -
Hmm, got a blue soul to drop from standard blue (silver chest). Odds seem low, but eh, nice to know that it can souls can still drop.