I see, so this is this phenomena.

Quote Originally Posted by Eab1990 View Post
So you took a "blame the userbase even if the company is still partially at fault" approach?
Quote Originally Posted by Schverika View Post
You seem obsessed with blame, fault and obligation.

Quote Originally Posted by Eab1990 View Post
So it was natural for the userbase to complain.
Quote Originally Posted by Schverika View Post
Of course they're entitled, perhaps even obligated, to give feedback to companies about things they're not doing well.