Well there are all types of people and so different talks on discord, ppl generally come there for a fresh air and socialize, i myself generally dont need much help but ask them anyway because different opinions make chat more fun and thats why we play games.
And about that 10+1 pull business, well you cant inform people before they come to discord and prevent all that sh*t talk, just wait for a random dude to answer them or switch to off-topic section or whatever :P