There should be an extra tab in the same place where you exchange reissue/life crystal/event currency. If you can't find it, then you should send in a ticket.

Originally Posted by Eab

There should be an extra tab in the same place where you exchange reissue/life crystal/event currency. If you can't find it, then you should send in a ticket.

Just did - thanks for the quick response.
Hopefully support can assist me.