Originally Posted by Unregistered

I am stuck on Loading,Please Wait. Reset cache, reopen browser, different browser, and different computer all failed.

You can try to open a support ticket, but it's better to post it on the discord channel.

We still don't know what they did Friday to correct the problem, so maybe they need to look at your account.

Originally Posted by hypo

You can try to open a support ticket, but it's better to post it on the discord channel.

We still don't know what they did Friday to correct the problem, so maybe they need to look at your account.

It does seem to be account related. I opened a brand new account on a computer that I can't log into my normal account with, and that account is able to get in just fine. But mine? No-go. Ugh-- missing the end of the event and the whale ship. I submitted a ticket 16 hours ago, so clearly the ticket route doesn't seem to do a lot of good for "hey you guys I can't log in" problem reporting.

PS: Finding the Discord chat is difficult when the game is crashed like this. You never get any of the in-game scrollwork or help details or links (it's all just a blue box), and the "helpful links" thread here sure doesn't seem to have it. The only link seems to be the discord link for the forums that i can see.

Originally Posted by Unregistered

PS: Finding the Discord chat is difficult when the game is crashed like this. You never get any of the in-game scrollwork or help details or links (it's all just a blue box), and the "helpful links" thread here sure doesn't seem to have it. The only link seems to be the discord link for the forums that i can see.

Yeah, that thread is very outdated. I don't think the maker of the thread has been on in a while.

Here's the link for anyone who does need it: https://discordapp.com/invite/0v2pcbZUJB5emPWY

I could log in until yesterday, and I cannot log in now. Not even on a different browser. Not even on a different computer. I am upset.

Originally Posted by Unregistered

I could log in until yesterday, and I cannot log in now. Not even on a different browser. Not even on a different computer. I am upset.

Yeah, that's the same situation we got last Tuesday.
Was solved only Friday, and the support tickets were answered only after that, so pretty useless.

Originally Posted by hypo

Yeah, that's the same situation we got last Tuesday.
Was solved only Friday, and the support tickets were answered only after that, so pretty useless.

Yes, I thought so. I wonder what causes this problem, and why it is that some people have it at some times, but not everyone every time. What could this be the function of? Is there anything in common between those who have the problem at any given time? I don't know if finding that out would be a way to avoid it - I doubt it - but I am wondering anyway. It can't be anything so simple as the country one is in, since someone (I forget who) said not long ago that it was possible to log in on a different account on the same computer. And since it's not always the same people - I know that much, because for example last time I didn't get this problem, and now I do -, I think it's probably not something entirely static.