Originally Posted by nazrin992

He is the boss of FKG team and he is working for Nutaku or whoever and any employee of Nutaku, especially him, needs to provide a good customer service(since I'm pretty sure at least basic PR is applied to any employee) otherwise people are going to look at negative perspective at FKG which is his responsibility.

While it'd be nice if that was the case, it isn't. Nutaku really needs to hire more staff, at the very least.

Originally Posted by Wutan

I have received only 5 FGs and 300 MidGrade Equipment Gacha Seeds...I didn't know that we will get the Rewards partially over night...I asked nameless about that and he responded with "Do you even read?".

I admit i don't visit Discord often cause i like the Conversations with the guys from this Forum much more so i have no clue what's going on there but this Nameless guy should answer Customers in a friendly manner in my opinion considering we are the people spending Money for this game...

Because, again, you worded your question like you didn't read the update.

If Nameless flipped out on you despite that (like how he did to me when I was casually trying to bring up a censorship thing without meaning to start anything), then I'd agree. But having dealt with stupid people asking stupid things before, you weren't really helping your case there. And again, since he isn't actually customer service, it's not actually his job to be polite about seemingly stupid questions.