I have granted some of my friends access to my nutaku account and of course they have different IP locations and different credit cards , paypal or whatever method they use to pay .

so 2 of them decided to get gold for the account . surprisingly I lost access to my account because it was suspected as fraud and got banned!

I contacted web support and they said they won't reactivate my account .

well I got something to say :

1)If nutaku bans user for such behavior they should at least tell them about it and warn them and not just let them do this then ban their accounts suddenly as if it is a trap . in short either eliminate the consequences or warn them that you do not support multi payment to one account

2)it is not just about refunding " that did not happen till now so the money payed is lost till now " it is about gaming achievements and history so any ideas about starting another account is ridiculous and unfair unless you transfer every gaming data from my old account to the new one in every single game along with the gold points of course .

I hope this issue is solved fast I really hate to see events going on and can not participate in them

no single game is touched by any one but me they only got access to get gold so I thought you should know that