Same here. Got 1180 FP, no card. Last Faction Event they even managed to lower my total FP down to exactly 400 so that I didn't get the card (I know I had 408 before the event ended). Bastards making me waste hours every day during my vacation for nothing >_<

Make tickets. I know it sucks but I had 408 FP and got the lv. 20 like I was supposed to. And I did all those wins yesterday as I have been gone for a little under a week now.

Edit: I see they have decided to send out the prize for all those affected again. I found another one in my mail box.