Ticket 1
Ticket 2Hello,
Please note that we are aware of this.
Although we have investigated these reports we could not find any issues surrounding the cases. Please note that yesterday, we have also raised the drop rate of the card found in cases in hopes of alleviating this problem.
We will continue our investigation going forward and increase rates even further, if needed.
We apologize for the inconvenience.
Best of luck,
The PeroPero Team
Ticket szaHello again,
We have double checked the code and again, found nothing.
Note however that we have just raised the rate once more. This should be more than enough... hopefully.
Regards,
The PeroPero Team
Hello,
According to our data you have received the card and have maxed her out to level 100. Therefore, there is no issue here. Once the card is maxed out, she will no longer appear, allowing you to receive various other items from the cases.
Please let us know however if this is not the case, and your card is below level 100.
Best regards,
The PeroPero Team