It's interesting to read Nutaku's answer to that ticket.
While this event has been (mostly) a bunch of bad news for most players, at least we know they're acknowledging that there are some serious issues disturbing players, F2P and paying players as well. It's a step forward, IMO.
Let's wait for the next events and see what happens. I've lost hope for this event, but I don't want to lose hope on PPS yet.